We offer free worldwide delivery via Economy Post Service.
All orders are shipped within two - three business days of payment.
The delivery times are as follows:
Europe - 8-12 business days
Rest of the world - 10-25 business days
If you want Priority Post Service, please contact us for price of delivery. This service is available to all countries. Tracking is available on the Bulgarian Post website and/or destination countries postal service site.
Europe: 3-5 business days
North America: 8-15 business days
South America: 8-15 business days
Asia: 8-15 business days
Africa: 8-15 business days
Please mind that it can take longer depending on destination.
Items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and must be returned within 30 days of receiving.
We recommend a photograph is taken of the item prior to returning it if you are concerned about damage during its return journey.
Please note that we do not accept returns of personalised products.
Your refund will be processed, once it has been delivered to our warehouse and within 3 working days of arriving back to our us.
Refunds can take up to 1 week to show on your account; this is due to the time taken by some banks to process the payment.
We will refund you by the same payment method used to make the original order (e.g. if you have paid by PayPal, we will reimburse your PayPal account).
If you have not received your refund after this time, please contact us and we will be happy assist you.